{"id":3,"date":"2019-03-05T08:52:36","date_gmt":"2019-03-05T07:52:36","guid":{"rendered":"https:\/\/danskauditinstitut.com\/?page_id=3"},"modified":"2025-08-26T10:56:40","modified_gmt":"2025-08-26T08:56:40","slug":"privatlivspolitik-og-betingelser","status":"publish","type":"page","link":"https:\/\/danskauditinstitut.com\/en\/privatlivspolitik-og-betingelser\/","title":{"rendered":"Privacy Policy and Terms"},"content":{"rendered":"
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Terms, Conditions and Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Prices<\/h2>

All prices provided by Dansk Audit Institut are stated in Danish kroner (DKK) or in another currency converted to Danish kroner and include applicable VAT and duties. Dansk Audit Institut reserves the right to change prices without prior notice.<\/p>

Payment<\/h2>

Payment is made via bank transfer in accordance with the concluded agreement.<\/p>

Delivery<\/h2>

Delivery of services takes place in accordance with the agreement.<\/p>

Right of Complaint<\/h2>

A 2-year right of complaint is provided in accordance with the Danish Sale of Goods Act. The right of complaint covers defects in the delivered material or services. The right of complaint does not cover errors caused by the customer\u2019s own circumstances, including misuse or lack of prerequisites for the use of the material. Complaints must be submitted within a reasonable time after the defect has been discovered.<\/p>

Refunds<\/h2>

In the event of an agreed refund, the customer must provide bank details (registration and account number) so the amount can be transferred. This information may be submitted by e-mail or in electronic form, as long as it does not contain sensitive personal data. The information will only be used to complete the refund.<\/p>

Right of Withdrawal<\/h2>

Dansk Audit Institut provides services exclusively to business customers (B2B). The rules on the right of withdrawal under the Danish Consumer Contracts Act therefore do not apply. Any cancellation or change of an agreement must be confirmed in writing.<\/p>

ISSUANCE AND USE OF CERTIFICATES<\/h2>

Certification Basis<\/h3>

Dansk Audit Institut issues certificates as an accredited certification body under DANAK (the Danish Accreditation Fund) in accordance with international requirements, including ISO\/IEC 17021-1. Certificates are issued following an independent certification decision, based on completed audits and documented compliance with the relevant standard (e.g., ISO\/IEC 27001).\nA certificate is a declaration that the organization\u2019s management system, at the time of the decision, meets the requirements. However, it does not constitute a guarantee against errors or future incidents.<\/p>

Validity and Conditions<\/h3>

A certificate is valid for the period stated in the document, provided that the organization carries out follow-up and surveillance audits, addresses any deviations in due time, and fulfills payment obligations.\n\nSignificant changes in processes, structure, or ownership must be reported immediately, as this may require an additional audit.<\/p>

Ownership and Use<\/h3>

Certificates and any associated marks remain the property of Dansk Audit Institut. The organization has a time-limited right to use them during the period of validity and only in relation to the certified scope. Certificates must not be used in a way that creates the impression of product certification, regulatory approval, or any guarantee.<\/p>

Detailed rules for the use of certificates and certification marks, including examples of correct and incorrect use, are provided in Annex 2 of the contract.<\/em><\/p>

Suspension, Restriction and Withdrawal<\/h3>

Dansk Audit Institut may suspend, restrict, or withdraw a certificate in cases of non-compliance with requirements, missing audits, non-payment, or misuse of the certificate. In such cases, the organization must immediately cease using the certificate and related marks.<\/p>

Complaints and Appeals<\/h3>

Organizations may submit complaints about the audit process or appeal a certification decision in accordance with Dansk Audit Institut\u2019s applicable procedure. Complaints and appeals are handled independently and in accordance with international requirements.<\/p>

Privacy Policy<\/h1>

We have established this privacy policy to explain how we collect, process, and store your personal data.<\/p>

Data Controller<\/h2>

Dansk Audit Institut Aps<\/p>

Roskildevej 333<\/p>

2610 R\u00f8dovre<\/p>

Denmark<\/p>

Phone: +45 535 27000<\/p>

Email:\u00a0 contact@danskauditinstitut.com<\/p>

Contact: Claus Thomsen \/ Partner & CISO<\/p>

We respect your privacy and your rights to the protection of your personal information.<\/strong>\u00a0We are committed to processing your data lawfully, fairly, and transparently \u2014 no matter where or why we have received your information.<\/p>

Personal data refers to any information that can identify an individual. This typically includes first and last name, address, email address, telephone number, and other contact information \u2014 whether personal or professional.<\/p>

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We process your personal data to deliver the services you request from us<\/strong>\u00a0\u2014 whether through our website or at physical locations. We also collect data for marketing purposes unless otherwise specified. We only collect\u00a0the general personal data<\/em>necessary for the purpose of our services.<\/p>